For a free consultation, call 01623 880133

About us

DICE is an acronym for Dignified, Individualised, Compassionate, Exceptional, Healthcare. Founded on the principles of safe, high quality care we are a home care agency with a difference. DICE Healthcare has developed a reputation for delivering high quality services and having a ‘can do’ approach to delivering safe and timely care and support that results in a positive client experience. We have earned the trust placed in us as an organisation who insists on getting the basics right. We seek to value and respect clients and their choices, to understand their priorities, needs, abilities and limitations.

We have reliable systems, policies and procedures in place. We are appreciative and supportive of our staff and foster a positive culture in the workplace. We believe that if we look after the staff they will in turn look after our clients. We take our responsibility for providing all our clients with the highest quality support extremely seriously. We believe we go above and beyond the national requirements when it comes to offering high standards. We welcome feedback and use this to improve and build upon our successes.


DICE Healthcare’s Anti Racism Statement

DICE Healthcare is committed to being an anti-racist organisation. This commitment extends across every aspect of our work, from supporting our carers to our wider work that impacts our clients and the community.

We remain committed to creating positive change.

Examples of our anti-racist work to date include:

 

We’re proud to partner with the East Midlands Chamber to strengthen connections across our region and support healthier communities through collaboration and shared values.

 

DICE healthcare in the community:

Areas we cover 

Mansfield North 

Mansfield South 

Mansfield Woodhouse 

Pleasley/New Houghton 

Ashfield 

Ravenshead 

Farnsfield 

Blidworth 

Rainworth 

Bilsthorpe 

Southwell and the surrounding villages

Any other areas considered, please call with a postcode to see if we are able to cover this postal address. 

 

Other services we offer: 

Free Christmas meal for clients on their own at Christmas 

Birthday and Christmas cards for clients 

Access to a handy man for odd jobs 

Access to social events held monthly in the head office 

Free Quarterly newsletter 

Free training offered to clients and their loved ones 

‘Caring after Caring’ service for bereft family members  

 We actively encourage our clients to be part of our recruitment process and we will ask for volunteers throughout the year for their input into this process

Care Quality Commission September 2025

DICE Healthcare was rated ‘OUTSTANDING’ in well lead for the first time by the Care Quality Commission in September 2025. This was a focused inspection. The service was rated ‘OUTSTANDING’ for how well-led it is and ‘good’ for caring, responsive, safe and effective.

DICE Healthcare Limited is a care at home service providing support to older people/younger adults, people living with dementia, people with a sensory impairment, people with a learning disability, autistic people and people with physical disabilities. The provider and staff had created an exceptional shared vision and culture based on active listening, learning and building trust. Leaders were always visible, very knowledgeable and extremely supportive, consistently helping staff develop in their roles to enable a continually improving service and maintain high-quality care. 

The CQC report, after inspectors visited in August, said “The service leadership was exceptional and distinctive. Leaders and the service culture they created drove and improved high-quality, person-centred care. People were cared for by staff who were kind, caring, empathetic and compassionate.’’

“The provider strongly valued diversity in their workforce. They had an inclusive and fair culture which had improved equality and equity for people who worked for them. We were given numerous examples of how the provider had created a culture which had improved equality and equity for their staff team.’’

‘’We reviewed evidence of a number of innovative pieces of work the registered manager and her team had implemented to support learning for the team and improve the quality of people’s lives. Applying creative and innovative ways of working and a focus on continuous learning and improvement demonstrated the providers desire to provide the best service possible to people which actively improved equity of access and quality of life. ’’ 

‘’The provider worked with people and healthcare partners to establish and maintain safe systems of care, in which safety was managed or monitored. They made sure there was continuity of care, including when people moved between different services.’’